Effective immediately Metalworks Canada has implemented new procedures to address COVID-19.
Dear Valued Partners and Customers,
Metalworks Canada Ltd is actively monitoring the issues around COVID-19 so that we can continue to provide products and services while also protecting our employees, customers, and vendors alike.
As of March 17, 2020 Metalworks Canada Ltd will remain open 8:00 – 4:00.
To reduce exposure, we will be implementing the following changes until further notice:
Order desk and sales:
– We are asking all guests and employees to respect a no-contact policy in accordance to social distancing recommendations, including not shaking hands, and not sharing writing implements.
– Phone and/or emailed orders are preferred and will be suggested to our clients. All clients must have an appointment to come into office, as the doors will be locked to walk-in clients. 403-279-2766.
-All orders are to be emailed to firstname.lastname@example.org
– We will no longer be accepting cash payments. All payments for orders by credit card are to emailed in with a picture of the front and back of card with wording saying you authorize us to run your card manually for your order and then orders will be placed outside for pickup. A license plate number and name will be used as verification of pickup.
Shipping and Receiving
– Warehouse employees will be photographing License Plate #’s, packing slip and the products they have loaded. (Instead of requesting signatures for warehouse drop offs.)
– To adhere to social distance policy, we ask that all customers stay near their own vehicles and a Metalworks Canada employee will come to you.
– We are asking that you please wait the recommended 14 days before coming to our office if you have traveled internationally within the last two weeks.
MWC is committed to the support of its customers and staff and is monitoring the development of the COVIDE19 pandemic closely.
The mitigation of transmission and health of all us is of utmost importance and these policies may change at any time. For now, we want to be available to our trusted customers while creating a safe environment for them and our staff.